Our commitment to service

When you instruct Mobile Doctors to obtain medical evidence we commit to a full service level agreement. This agreement forms the basis of our quality control and performance indicators to ensure that we meet your expectations.

Our service standards for independent specialist medical reports are based upon:

  • Consultant reports being returned within eight weeks of receiving your instruction
  • GP reports being returned within six weeks of receiving your instruction

Working with Mobile Doctors provides full details of the procedures our clients should follow and who to contact within our company to make your communication with Mobile Doctors a positive experience.